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Customer Service


Contact Us

Please don't hesitate to contact us with any questions.

We have as many problems with robocalls as you do. If you'd like to speak with us over the phone, please email us to request a call back. We will call you as soon as possible. Email is monitored daily.

Shipping and Returns 

Standard Shipping
Your comb is made in a small-scale studio environment. Though we aim for a 2 day turnaround until shipping, orders including combs may ship up to 5 business days after ordering. Orders including only Personal Care products or Parker Shaving products typically ship within 2 business days. If you ever have questions or concerns, please contact us!

Orders are delivered via USPS, and typically arrive in 3 business days or sooner for US addresses when selecting First Class Package.

Rush Shipping
We offer a variety of shipping for all items, which you can choose at checkout. If you also need rush processing for your shipment, contact us and we'll do our best to accommodate.

International Shipping

Burton & Levy only ships to addresses within the USA and reserves the right to cancel orders where the final shipping destination is known to be outside the USA. 

Due to the personal nature of their use, all comb and personal care product sales are final. We're meticulous about the quality of our products. Should you find any material or manufacturing defects, we will happily exchange right away. 

If you're unhappy with a personal care product, please contact us. We're not happy unless you're happy. 

 Burton and Levy stainless steel and brass beard and mustache combs for men of all ages


How We Make Our Products

Jason designs and prototypes all of his combs in fine materials like stainless steel and brass, making a dozen models or more before arriving at the best combination of looks, function, and finish. For steel laser cutting and other specialized industrial production methods, Jason and the Burton and Levy team work exclusively with U.S. companies, favoring small, Detroit-based businesses whenever possible. He and the Burton and Levy team finishes, inspects, and packages every item we carry - you can be sure you're getting the best of material and craftsmanship! Personal Care products are handcrafted in small batches in the Detroit area. 

Choosing the Perfect Comb

Our graphic guide to choosing the perfect comb will help you match the right comb to your whiskers!

Some rules of thumb:

  • Larger combs like the Irving and the Papa David and the Irving are great for all kinds of whiskers
  • Smaller combs the Andrew Ryan, the Berel, the Doyle - are just right for goatees and mustaches. They also fit in a breast pocket and are perfect for touching up bigger beards throughout the day.
  • The Aaron Gregory hair comb is great for hairstyles as well as whiskers. It makes a great travel comb.

Customer Service

Comb Care

Durable and easy to clean, our metal combs are in it for the long haul! Follow these tips to make sure your comb looks better and better with age.

General Care

  • Dry your comb before storing. Leaving water drops on metal combs, or leaving them submerged in water, will eventually cause corrosion on stainless steel and brass.
  • Every 2 weeks, clean by hand with soap and water to remove buildup from natural oils and styling products.
  • Burton & Levy combs are not designed as multi-tools. Please use your metal comb for hair styling only!
  • Keep your comb secure in a breast pocket, pocket book, hanging around your neck, or in a special place in your bathroom. Please do not store your comb in your back pants pocket where it's likely to bend.
  • Embrace minor dings, scratches, and worn spots as signs of your comb’s uniqueness!

Burton and Levy handmade beard and mustache combs. The perfect gift for the best friend, boyfriend, father, groomsman, and valentine in your life

Brass combs

  • Brass is softer than steel. If a comb tooth gets snagged and bent, grip comb in both hands and gently nudge the tooth back into place with your finger or fingernail.
  • The surface of your comb will naturally progress from yellow to golden to rich browns. The patterns will be unique to you - you might even see patterns from your fingerprints!
  • Keep your comb clean and dry between uses to develop an even, durable surface patina.


Retail Locations

Shop Burton & Levy at our store inside the Rust Belt Market in Ferndale, MI

Rust Belt Market - Burton & Levy
22801 Woodward Ave
Ferndale, MI 48220

Store Hours:
Saturday 11:00am - 7:00pm
Sunday 11:00am - 6:00pm


Burton & Levy wholesales all handmade combs and personal care products. Please contact us for additional information.